ISO 9001:2008 is the International standard for Quality Management Systems (QMS).
It provides your company with a set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction.
To Whom ISO 9001:2008 is applicable?
Any organisation can benefit from implementing ISO 9001:2008 as its requirements are underpinned by eight management principles:
Customer Focused Organisation
Involvement Of People
A Process Approach
Systematic Approach To Management
Factual Approach To Decision Making
Beneficial Supplier Relations
It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.The quality principles in ISO 9000:2008 are also sound, according to Wade and also to Barnes, who says that "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive implementing ISO often gives the following advantages:
o Create A
More Efficient, Effective Operation
Customer Satisfaction And Retention
o Reduce Audits
o Enhance Marketing
o Improve Employee
Motivation, Awareness, And Morale
o Promote International
o Reduce Waste
And Increases Productivity.